Returns & Exchanges

At Eddie Bauer, we stand behind the quality of our products and offer a 365-day return window for items in their original condition with proof of purchase. If you are not completely satisfied with your gear, we are here to make the return or exchange process as seamless as possible.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and billing zip code to select the items you wish to send back.

2

Package Your Gear

Place the items in their original packaging if possible, ensuring all tags are attached and the shipment is securely sealed.

3

Print and Attach Label

Download and print the prepaid USPS return shipping label provided by the portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Take your package to any authorized USPS location or drop box, and keep your tracking number to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing